OCE Virtual Helpdesk

Purpose of the demo

This is an AI assistant created by the company IQVIA.
Its goal is to answer questions of users of IQVIA's CRM platform, OCE.
The assistant is fully aware of OCE's user guides, both in its web or ipad version.



Prompt examples

How do I get a digital consent of a doctor?

How do I switch my territory?

Which journey activities appear on the timeline?

Where is the Consent Management feature in OCE?